Processing & Dispatch
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery Methods & Timelines
We currently offer the following delivery options:
Flat Rate Shipping (3–4 business days)
Free Standard Shipping (3–4 business days) on eligible orders
Delivery times are estimates only and exclude weekends and public holidays. Unexpected delays (e.g., courier issues, strikes, severe weather) may extend delivery times.
Shipping Charges
Delivery charges are calculated based on order value, weight, and destination.
Estimated shipping costs will be shown at checkout before payment is completed.
Delivery Responsibility
Please ensure your delivery address and recipient details are complete and accurate. Incorrect or incomplete information may result in delivery delays or failed deliveries.
If delivery fails due to incorrect address details, redelivery fees may apply.
Risk of loss or damage passes to you once the goods are delivered to your address.
International Shipping (if applicable)
International orders may be subject to customs duties, taxes, or import fees in the destination country. These charges are the responsibility of the customer.
Delivery times for international orders vary by destination and may be longer than domestic UK delivery.
