This Privacy Policy describes how Petrasrock Limited, trading as Flipdeals UK (“we,” “us,” “our”), collects, uses, discloses, and protects the personal information of users (“you,” “your”) when you visit and use our website www.flipdeals.co.uk (the “Site”).
By accessing or using the Site, you consent to the practices outlined in this Privacy Policy.
We collect the following categories of personal and non-personal information:
Account Information: Name, email address, phone number, billing address, shipping address, password, and payment details.
Order Information: Items purchased, order history, delivery preferences, and returns.
User Contributions: Reviews, public comments, uploaded images, or any content submitted to the Site.
Communications: When you contact us by email, phone, or support forms.
Technical Data: IP address, browser type, operating system, device identifiers, and usage statistics.
Cookies & Tracking: We use cookies, pixels, and similar technologies to improve site functionality, personalize your experience, and provide targeted marketing.
Payment Providers: Transaction details from PayPal, Stripe.
Third-Party Services: Information provided by third-party sellers or service providers if you purchase their products through our Site.
We use your personal information for the following purposes:
To provide services: Process orders, deliver products, and manage your account.
To improve our Site: Analyze usage, monitor performance, and enhance user experience.
To communicate with you: Send order confirmations, shipping updates, support responses, promotional offers, and service updates.
To process payments: Verify payment information, detect fraud, and complete transactions.
To comply with the law: Meet legal obligations, including consumer rights and tax regulations.
To personalize your experience: Show relevant products, offers, and recommendations.
We respect your privacy and will not sell your personal data. However, we may share your data in the following limited circumstances:
With Service Providers: Payment processors, delivery companies, IT support, and cloud hosting providers.
With Third-Party Sellers: Where you purchase products from third-party vendors listed on our Site.
For Legal Reasons: If required by law, court order, or government authority.
In Business Transfers: If we merge, sell, or transfer our business assets.
We use cookies to:
Remember your login and shopping cart.
Measure website traffic and performance.
Deliver relevant advertising.
You may disable cookies in your browser, but some features of the Site may not function properly.
Your personal data is stored securely on servers located in the UK and/or EEA.
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Order and transaction data may be stored for up to 7 years for tax and audit purposes.
We employ industry-standard measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal data.
However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
As a UK/EU resident, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete personal information.
Erasure: Request deletion of your data (“right to be forgotten”), subject to legal retention obligations.
Restriction: Limit the way we process your data.
Portability: Receive your data in a machine-readable format.
Objection: Object to direct marketing or certain processing activities.
To exercise your rights, please contact us at info@flipdeals.co.uk.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those websites before providing personal data.
Our Site is not intended for children under the age of 16. We do not knowingly collect information from minors. If we learn that we have collected personal data from a child without parental consent, we will delete it.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Updates will be posted on this page with the “Last Updated” date revised. Continued use of our Site after changes indicates your acceptance.
If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Petrasrock Limited (Flipdeals UK)
📍 Blackburn, United Kingdom
📧 info@flipdeals.co.uk
📞 07349945988
